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Security and Privacy

Held to a higher standard.

Your clients trust you with their care. We treat their information with the same care.

How we protect your agency’s data.

HIPAA-aligned safeguards

Administrative, technical and physical safeguards designed around HIPAA requirements.

BAAs signed

Unity signs Business Associate Agreements with clients and vendors.

GDPR-aligned practices

Privacy practices that follow GDPR principles for how data is collected and used.

Encryption

Data is encrypted in transit, and sensitive credentials are encrypted at rest.

Access by role

Agency staff see only their own agency’s data, based on their role.

SOC 2 Type II on the roadmap

An independent SOC 2 Type II audit is on our roadmap.

The Unity Way Official Pledge badge
The Unity Way

Our Official Pledge on responsible AI.

Everyone we work with signs The Unity Way, our Official Pledge on responsible AI, privacy and security.

Questions buyers ask.

Who owns our agency’s data?

Your agency’s data stays your agency’s data. [CONFIRM WORDING WITH COUNSEL]

Do you sign a BAA?

Yes. Unity signs Business Associate Agreements with clients and vendors.

Is ALBERTai SOC 2 certified?

Not yet. SOC 2 Type II is on our roadmap. Until then, we use HIPAA-aligned safeguards and GDPR-aligned privacy practices.

Does ALBERTai diagnose clients?

No. ALBERTai gives your clinicians and care managers decision support. The professional always makes the call.

What is The Unity Way?

The Unity Way is our Official Pledge on responsible AI, privacy and security. Everyone we work with signs it.

See your clients' scores in 30 minutes.

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